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Customer Interaction
& Review Management
On Amazon, reviews are everything. They shape trust, influence rankings, and drive conversions. Negative reviews can destroy momentum, while positive ones build long-term credibility. At ARTEAM, we manage customer interactions and review strategies to protect your brand, improve ratings, and maximize sales.
Up to 30%
higher
conversions
for products rated
4★ and above
70%
fewer negative
reviews
through proactive
customer service
Higher
visibility in
search results
as Amazon rewards
higher-rated products
Amazon buyers trust reviews over ads
One negative review can outweigh dozens of ads
Ratings drive ranking
Higher product ratings = better organic visibility
Customer engagement builds loyalty
Satisfied customers come back
With ARTEAM’s customer interaction and review management tools, you can easily track and enhance your brand’s engagement, ensuring you understand customer feedback and the steps needed for improvement.
Respond to buyer inquiries promptly and professionally.
Resolve issues that lead to poor ratings.
Encourage satisfied buyers to share genuine feedback.
Track feedback trends and protect your brand image.
Track customer messages, reviews, and ratings.
Respond to inquiries, resolve issues, and protect satisfaction.
Contact customers post-purchase to ensure a positive experience.
Share trends and actionable feedback with you.
Can you remove negative reviews?
How quickly do you respond to customer messages?
Do positive reviews really impact sales?
We’d love to learn more about your brand. Fill out this short form — we’ll review your answers and get in touch shortly
